Lulu et Compagnie
Social Responsibility
Promoting Conscious Consumption
Lulu et Compagnie cares deeply about the health of the Earth, which is why we are proud to sell eco-friendly products. We believe that shopping can be about more than just buying something new and that consumers should always consider sustainability in their choices.
Biodegradable Products Ecofriendly material - Jute - Cotton
Conserving Nature
By prioritizing Biodegradable Products, we believe that we can help shift the market and enhance consumer awareness regarding the impact of their purchasing decisions. Put your money towards a solution for environmental issues.
Handmade in UK
Low carbon footprint
Lulu et Compagnie is committed to selling high quality, natural handmade products which are kind to the environment and minimize the negative impact to the planet.Using jute and cotton is a key factor in our sustainable solution.
Zero waste
Human-Ecosystem Equilibrium
Our products are a great alternative to single use plastic and other harmful materials, They are reusable or recyclable.
Live a more sustainable life when you shop with us.
About Lulu et Compagnie
Our Commitment
The basis for the concept of sustainability in the world of consumerism is buying items produced efficiently, using minimal amounts of raw materials, water and energy. We here at Lulu et Compagnie follow this philosophy. The selection of handmade reusable products are produced with a very low carbon foot print.We make sure of the high quality and durability of our product as a replacement of single use ones.
Returns policy
Return / Refund Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 14 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at agnes.luluetcompagnie@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number,place the item securely in its original packaging and include your proof of purchase, and mail your return the following address:
Lulu et Compagnie
48B St Giles Street
Norwich NR2 1LP
UK
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return/exchange. Please allow at least 14 days from the receipt of your item to process your return/exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Get in Touch
Have a question about our products? Want to learn more about our sustainability efforts and how you can get involved? Reach out, we’d love to hear from you.
48B St Giles Street Norwich NR2 1LP
07768902143